Privacy Policy for eLearnKranti

At eLearnKranti, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website, www.elearnkranti.com (the “Website”), use our e-learning services (the “Services”), or interact with us. By using our Website or Services, you consent to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all users of the eLearnKranti Website and Services, including visitors, registered users, and subscribers. It covers information collected online through our Website, mobile applications, or other related services. This policy does not apply to information collected offline or through third-party websites linked from our Website.

Information We Collect

We collect information to provide and improve our Services, personalize your learning experience, and ensure a secure environment. The types of information we collect include:

a. Personal Information

  • Identity Data: First name, last name, username, or similar identifiers.
  • Contact Data: Email address, phone number, and billing or mailing address.
  • Account Data: Username, password, and other registration details provided when you create an account.
  • Profile Data: Information you provide in your user profile, such as educational background, preferences, or interests.
  • Payment Data: Payment details (e.g., credit card or bank information) processed securely through third-party payment processors for course purchases or subscriptions.

b. Non-Personal Information

  • Usage Data: Information about how you interact with our Website, such as pages visited, time spent, and courses accessed.
  • Technical Data: IP address, browser type, device information, operating system, and other technical details collected via log files or cookies.
  • Aggregated Data: Statistical or demographic data that does not directly identify you, used for analytics and improving our Services.

c. Information from Third Parties

  • If you sign in using third-party services (e.g., Google or LinkedIn), we may collect information such as your name or email address from those platforms, subject to their privacy policies.
  • We may receive data from educational institutions or partners if you access our Services through them.

3. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you register for an account, enroll in a course, fill out forms, contact us, or provide feedback.
  • Automatically: Through cookies, web beacons, and log files that track your interactions with our Website.
  • From Third Parties: Via authentication services (e.g., Google Sign-In) or partners providing access to our Services.

4. How We Use Your Information

We use your information to:

  • Provide and personalize our e-learning Services, including course recommendations and content delivery.
  • Process transactions, such as course purchases or subscriptions.

  • Communicate with you, including sending course updates, promotional materials, or customer support responses.
  • Monitor and analyze usage to improve our Website and Services.
  • Ensure the security of our platform and prevent fraudulent activity.
  • Comply with legal obligations or respond to lawful requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to enhance your experience, track usage, and deliver personalized content. Cookies may be:

  • Session Cookies: Temporary and deleted when you close your browser.
  • Persistent Cookies: Remain on your device for a set period to remember preferences.
  • Third-Party Cookies: Used by analytics or advertising partners (e.g., Google Analytics) to analyze trends and serve ads.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of our Website.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Service Providers: Third-party vendors (e.g., payment processors, hosting services, or analytics providers) who assist in operating our Services, subject to strict confidentiality agreements.
  • Educational Partners: If you access our Services through a school or organization, we may share progress or completion data with them.
  • Legal Authorities: When required by law or to protect the rights, safety, or property of eLearnKranti, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. Data Security

We implement industry-standard security measures, including encryption, secure networks, and access controls, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion of your data, subject to legal or contractual obligations.
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Opt-Out: Unsubscribe from marketing communications or object to certain processing activities.

To exercise these rights, contact us at privacy@elearnkranti.com. We may verify your identity before fulfilling requests and respond within 30 days.

9. Children’s Privacy

eLearnKranti is not intended for children under 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If we learn that such information has been collected, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us at privacy@elearnkranti.com.

10. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

eLearnKranti operates globally, and your data may be transferred to and processed in countries other than your own, including the United States. We ensure that such transfers comply with applicable data protection laws, using safeguards like Standard Contractual Clauses where necessary.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website or via email. Your continued use of our Services after changes take effect constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: Email: privacy@elearnkranti.com We may require identity verification to process your request. Please allow up to 30 days for a response. By using eLearnKranti’s Website or Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.